Enterprise Transformation Case Studies

Challenge

As AI rapidly transformed the workplace, CNA needed to prepare its workforce to effectively adopt Microsoft 365 Copilot and AI-enabled tools while building organizational readiness, governance, and sustainable learning programs that supported enterprise transformation

Solution

Execute a comprehensive workforce readiness strategy and scalable AI learning eco-system to equipe the enterprise for AI-enabled technology adoption.  Establishing a standardize curricula, digital delivery, measurement and governance frameworks ensured consistency across all markets while allowing for local adaptation.

Business Impact

Achieved 40% enterprise engagement across all markets within the first 3months of implementation. The new AI learning ecosystem and workforce readiness became the global standard the enterprise.

• 40%+ Enterprise Engagement Rate within first 3months of Implementation
• Significant workforce readiness engagement, confidence and adoption
• Standardized Beginner & Advanced curricula with local flexibility
• Enterprise Tracking and Executive Reporting

Challenge

Google sought to create consistent, scalable learning experiences for a globally distributed Go-To-Market workforce while increasing training quality, facilitator readiness, and stakeholder visibility into program effectiveness.

Solution

Built a scalable global Train-the-Trainer operations supporting Google's GTM organization. Developed facilitation standards, onboarding frameworks, data reporting, and stakeholder communication strategies while scaling delivery across international regions.

Business Impact

Improved onboarding time by 30% while improving professionals the knowledge, skills and performance of GTM professionals. The program supported 26,000 global GTM professionals ensuring a global impact across the organization.

• 30% onboarding time improvement
• Impacted performance of 26,000 GTM professionals
• Consistent KPIs across 100+ markets
• Scalable framework adopted globally

Challenge

AbbVie needed to scale enterprise leadership and inclusion initiatives globally while ensuring operational excellence, localization, and alignment with strategic talent priorities.

Solution

Implement an enterprise leadership development and EEDI programs; combining cohort learning, executive coaching, applied projects, and peer learning communities. Partnering with executive stakeholders and global teams to deliver consistent, high-quality learning experiences across multiple regions and languages. The program was designed for measurable behavior change, not just knowledge transfer.

Business Impact

40%+ increase in team engagement scores and significant improvement in leadership effectiveness ratings. Retention of high-potential talent improved substantially.

• 40%+ increase in team engagement scores
• 200+ leaders developed
• Improved leadership effectiveness ratings
• Increased retention of high-potential talent

Challenge

Legacy learning infrastructure was costly, disconnected, and unable to support modern workforce development needs. The organization was spending millions on a fragmented ecosystem of tools that delivered poor learner experience and no meaningful analytics.

Solution

Led end-to-end learning technology modernization including LMS migration, content strategy, AI-powered recommendations, and a new governance model. Consolidated 12 disparate systems into a unified, modern learning ecosystem.

Business Impact

Transformed learning experience for 50,000+ employees with measurable productivity and engagement gains. Reduced technology costs by 35% while dramatically improving learner satisfaction.

• 50,000+ employees impacted
• 35% reduction in technology costs
• Consolidated 12 systems into one ecosystem
• Measurable improvement in learner satisfaction